Commercial Solutions Openings – Innovative and Impactful

Abstract

This research provides an analysis of the Department of Defense (DoD)’s use of the Commercial Solutions Opening (CSO), a new general solicitation technique to acquire innovative solutions. The purpose of this research is to identify strengths, weaknesses, and best practices of CSOs and make recommendations based on those observations. This research also analyzes the statistical difference in the procurement lead times of contracts awarded from CSOs compared to Federal Acquisition Regulation (FAR)–based solicitations by conducting a statistical analysis of Federal Procurement Data System (FPDS) data. We reviewed data from CSO Cross Talks, congressional briefings and reports, and protest filings to identify 27 strengths, seven weaknesses, and 43 best practices for CSOs. These findings were then categorized by topic areas for systematic analysis. We developed eight recommendations focused on training and development, policy changes, and tracking and reporting, each with their anticipated benefits and methods to implement. As a solicitation technique, the CSO is a valuable tool to achieve innovation, but prudent planning and application of this research’s identified best practices are critical to ensure acquisition success. By implementing the recommendations provided in this research, the DoD will be postured to utilize the CSO solicitation technique to its fullest potential, closing the technological capability gap and providing for better defense capabilities to the nation.