Best Practices for Longer-Term Service Contracts

Abstract

The objective of this project is to summarize best practices in using services contracts for periods longer than five years as identified by commercial companies, foreign governments, state governments, as well as service contracts longer than five years used by the federal government. The findings indicate that relational management approaches are best suited for longer-term service contracts. This research is to better inform the Department of Defense (DoD) on possibly increasing the number of service contracts longer than five years with the goal of obtaining cost and performance benefits to DoD.